A hands-on session which aims to equip business owners with the tools and strategies necessary to enhance their problem solving skills

This workshop will be a hands-on interactive session with practical activities that aim to equip business owners/ entrepreneurs with the tools and strategies necessary to enhance their problem-solving skills, leading to more effective decision-making and business success.

1. Understanding Problem-Solving in Business

Importance of Problem-Solving in Business where we will look at the role of problem-solving in business growth and sustainability.
Together we will look at some of the common Problem-Solving Pitfalls.
2. Problem-Solving Frameworks

Introduction to 3 Problem-Solving Frameworks
Detailed Walkthrough where attendees will apply one or 2 of the frameworks for their business:
PDCA Cycle (Plan-Do-Check-Act)
SWOT Analysis
5 Whys Technique
3. Developing Critical Thinking Skills

Introduction to Critical Thinking in how to enhance your problem-solving abilities. You will also come away with some techniques for improving critical thinking.
4. Creative Problem-Solving Techniques

Introduction to Creative Problem-Solving where we will look at a range of techniques which can help support problem-solving creatively.
5. Decision-Making Strategies

How to do Effective Decision-Making by using some well-known techniques. Attendees will have an opportunity to review and discuss a case study that explores the Decision-Making process that led to a successful outcome.
6. Action Planning and Wrap-Up

· Attendees will create a personal action plan to apply the problem-solving techniques learned in the workshop to their business and will have the opportunity to share and discuss their action plans with the group.