Spotlight on Excelcare: Serving Bromley with Compassionate Care

Welcome to another instalment of our Local Business Spotlight series! Today, we’re excited to introduce you to Excelcare, a leading family-run company providing exceptional care services for over three decades. Situated in various locations across Cambridge, Essex, London, and Milton Keynes, Excelcare supports individuals with empathy, kindness, and respect. In this spotlight, we’ll look closer at Park Avenue Care Home in Bromley, Kent, one of Excelcare’s warm and welcoming care homes. Whether you’re a resident or searching for a caring environment for your loved ones, Excelcare is here to make a difference. Let’s explore what they have to offer!

Park Avenue Care Home: A Haven in Bromley

Located in a leafy residential area of Bromley, Park Avenue Care Home is a testament to Excelcare’s commitment to providing person-centred care. As a family-owned care home, Park Avenue offers various services, including respite care, long-term residential care, residential dementia care, frail nursing care, nursing dementia care, and end-of-life care. With a warm and welcoming environment, the dedicated team at Park Avenue ensures that your loved ones receive the same respect and kindness they would show to their family members.

Enabling Independence and Choice

Park Avenue is purpose-built to create an environment where residents can live independently while feeling safe and comfortable. From the beginning, the Park Avenue team listens carefully to residents and their loved ones, seeking to understand their wants and needs. This detailed knowledge informs the compassionate care provided daily.

The care home offers various communal and quiet spaces, allowing residents to choose where they spend their time. Whether engaging in conversations with friends, enjoying a favourite TV show, or relishing the tranquil gardens while feeding the birds and squirrels, Park Avenue ensures a place for everyone. The recently refurbished bedrooms feature en-suite facilities, allowing for privacy and independence. Personalisation of rooms with photographs, ornaments, and personal belongings is encouraged, fostering a cosy and familiar atmosphere. Pet visits are actively welcomed, recognising the important bond between residents and their animal companions.

Culinary Delights and Engaging Activities

Mealtimes at Park Avenue are a highlight, with residents able to choose from various lovingly prepared dishes. The catering team ensures that specific dietary needs and cultural preferences are accommodated. Special occasions like birthdays are celebrated with cakes, and the tearoom is available for private gatherings with family and friends. Fruity Fridays add a delicious and nutritious touch, offering residents a variety of fresh fruit smoothies.

Embracing the philosophy of making each day engaging and fulfilling, Park Avenue organises various activities and events. The team takes the time to understand residents’ current hobbies and interests while introducing new experiences. From sessions with visiting physiotherapists to improve mobility and confidence-building exercises to visits from therapy dogs, farm animals, and local entertainers, there’s always something to stimulate the senses and bring joy to residents’ lives. Arts and crafts sessions with external experts, like Creative Mojo, inspire creativity, while gardening, gentle exercise, and serenity on the patio contribute to a well-rounded lifestyle.

A Holistic Approach to Care

Park Avenue’s skilled and experienced team is well-versed in providing care for individuals with complex health and care needs. In particular, they embrace current research on dementia care to ensure the most effective and successful approaches are implemented. The new Activities Club offers stimulating crafts, sewing, and handiwork kits to promote memory and well-being. Sensory stimulation techniques promote relaxation and a sense of well-being for those with advanced dementia. The care home also employs the Namaste program, a holistic dementia care approach that incorporates touch and comfort, music, and aromatherapy to improve the quality of life for residents.

Involving Families in Home Life

At Park Avenue, families play an active role in the home’s community. Bi-monthly relatives groups allow families to come together, share ideas, discuss upcoming improvements, and have any questions answered over a cup of tea. This collaborative approach ensures that families are always involved and updated with the care provided.

Recognised for Excellence

Park Avenue’s commitment to exceptional care is evident in its achievement of Platinum status in the Gold Standards Framework for end-of-life care. This recognition is a testament to the highly skilled team members who ensure residents receive the best care and live as comfortably and happily as possible.

Contacting Park Avenue Care Home

If you’re interested in arranging a visit to Park Avenue Care Home or learning more about the services they offer, you can contact them at 020 8466 5267. Their friendly staff will be delighted to assist you and answer any questions. You can also find more information about Excelcare and Park Avenue on their website and social media platforms.

Supporting local businesses like Excelcare is crucial for building a strong community, and their dedication to enhancing the lives of residents is evident in their warm and welcoming environment. Stay tuned for our next spotlight, where we’ll continue to shine a light on local businesses making a difference!